By Peace Udugba.
FirstBank, a leading financial institution in West Africa, has achieved a significant milestone of ₦1 trillion in cumulative instant digital loan disbursements. This accomplishment solidifies the Bank’s reputation for innovation, leadership in financial inclusion, and commitment to customer empowerment.
*A Robust Digital Lending Ecosystem*
Since launching its digital loan services in 2019, FirstBank has developed a robust digital lending ecosystem powered by Artificial Intelligence and Machine Learning. The Bank’s multi-channel loan disbursement service requires no collaterals, zero documentation, and is void of human interactions, making it accessible to a wide range of customers.
*Empowering Financial Independence*
Over 1.5 million unique borrowers have benefited from FirstBank’s instant digital loan services, including FirstAdvance, FirstCredit, and AgentCredit products. These loans are accessible through various platforms, such as *894# USSD service, FirstMobile, LitApp, and the FirstMonie Agent App.
*A Commitment to Innovation*
Chuma Ezirim, Group Executive, e-Business & Retail Products at FirstBank, stated, “This success underscores our ongoing commitment to innovation and a customer-focused approach. We remain dedicated to fostering opportunities for financial independence across Nigeria and Africa.”
*Fostering Financial Inclusion*
FirstBank’s achievement demonstrates its commitment to improving financial inclusion and empowering individuals and businesses across the nation. By investing in advanced technologies and developing customized financial solutions, the Bank seeks to improve the financial well-being of its customers.
