By Peace Udugba
Gone are the days when Nigerians had to endure long queues at banking halls just to transfer money, pay bills or check account balances. With the growing adoption of digital banking solutions, customers are increasingly turning to mobile banking applications for faster and more convenient financial services.
FirstBank’s official mobile banking application, FirstMobile, is one of such platforms designed to make banking seamless and accessible for users.
The app enables customers to carry out transactions directly from their smartphones, allowing them to check balances, transfer funds, pay utility bills and monitor account activities from anywhere at any time.
According to the bank, FirstMobile was developed to provide customers with a secure and efficient banking experience while reducing the stress associated with physical branch visits.
The application also comes with multiple security features, including One-Time Passwords (OTP), transaction PINs and biometric authentication to protect users and their transactions.
Apart from convenience and security, the app provides real-time transaction notifications and allows users to manage beneficiaries and monitor account activities easily.
To activate the app, customers are required to download FirstMobile from either the Google Play Store or Apple App Store before proceeding with the registration process.
Users are expected to click on “Get Started” and select “Register Profile,” after which they can register using either their FirstBank debit card or Bank Verification Number (BVN).
Following identity verification through a One-Time Password sent via SMS, customers are required to create a five-digit login mPIN, answer two secret questions and set up a four-digit transaction PIN to complete the process.
Industry observers say the increasing use of mobile banking applications reflects the growing shift towards digital financial services in Nigeria, driven by the need for faster, safer and more flexible banking options.
With FirstMobile, FirstBank says customers can now enjoy banking services without boundaries, putting financial management directly in their hands.
